We currently have 42 clients worldwide and are adding more each week, year over year. If you'd like further details on our existing clients, we can accomodate. Just drop us a line!
Yes. Certain promotional campaigns or activities that draw calls from an older age group will increase the volume of calls received in the morning and perhaps warrant extended early opening hours. During peak season or busy periods, high volume creates longer queues and certain types of call may extend call durations. Longer opening hours at the end of the day may become necessary.
No matter when you need us, we'll be open for business.
No. And this is critical to keep your information safe and secure.
Plus, we're guessing you don't want your callers to hear ringing cell phones and door bells, barking dogs or crying babies. Things that are a real possibility using an answering service with work at home agents.
Yes. We have many options for CRM and help desk integration.
Absolutely. Our world-class data centers and network communications systems are maintained to the highest security and privacy standards.
Yes. And we're very proud of it.
We're proud because HIPAA compliant call centers accelerate the cycle of communication – streamlining workflows and enhance the level of service provided to customers.